Free standard delivery over €75 · Eligible EU destinations
Małachowski

Małachowski information

Privacy Policy

How order, contact and browser-storage information is handled, and the choices available to you.

Who is responsible

Małachowski sp. z o.o., Skoczowska 49, 43-426 Dębowiec, Poland, is responsible for personal information collected through this storefront. Contact [email protected] or +48 698 469 722 for privacy requests.

Information you provide

Checkout collects your name, email, telephone number, delivery address and optional order notes. Orders also record purchased items, quantities, prices, currency, delivery method and totals. Contact requests contain the name, email, optional order number and message you submit. There are no customer accounts or subscription forms.

Browser storage

Cart, wishlist and consent preferences are stored locally in your browser. Currency is selected for your browsing session. They remain associated with that browser and may be removed when you clear site data. The cart does not reserve stock. Optional analytics and marketing services are not currently configured.

Purposes and legal bases

Order information is processed to take steps at your request and perform the sales contract. Records required by accounting or consumer law are processed to meet legal obligations. Customer enquiries and proportionate security measures may rely on legitimate interests or steps toward a contract. Any future optional tracking requires consent where applicable.

Service providers and disclosure

The storefront uses Lovable Cloud to store catalog data, orders and contact messages. Information may also be disclosed where required by law. No optional advertising or marketing service is connected.

Retention

Retention requirements for order records depend on applicable accounting, tax and consumer law. You can request deletion of personal information through the Contact page; legal record-keeping obligations may limit deletion.

International transfers

Transfers of personal information outside the EEA are subject to applicable data-protection requirements. You can use the Contact page to request information about the handling of your personal data.

Security and private order links

Access to order information is restricted. Your confirmation link acts as a private access reference: anyone who has it can open that order. Do not post it publicly or share it with someone who does not need the details. No system can guarantee absolute security.

Your rights

Depending on the circumstances, you may request access, correction, deletion, restriction or portability, and object to processing based on legitimate interests. Consent may be withdrawn without affecting earlier lawful processing. Some records may need to be retained to comply with law.

Requests and complaints

Use the Contact page and describe your request. Proportionate identity checks may be necessary to protect your information. You may complain to the competent supervisory authority, including the authority in your habitual residence, workplace or where an alleged infringement occurred.

Good to know before you go

A clearer route
to your next outside.

Ordering, delivery, returns and the small details that help you choose with confidence.

Contact customer care
Do I need an account to order?

No. Every order is placed as a guest. Your cart and wishlist are saved on this browser, not in a customer account.

How do I choose gear for my activity?

Start with the activity collection, then compare materials, dimensions and intended use on each product page. A compact everyday kit is often more useful than carrying everything.

What does standard delivery cost?

Standard delivery costs €4.90 and usually takes 3–6 business days. It is free when the EUR-equivalent merchandise subtotal is over €75. At exactly €75, the standard charge still applies.

Can I choose express delivery?

Express delivery costs €9.90 and usually takes 1–3 business days. The express charge applies regardless of order value. Times are estimates, not guaranteed arrival dates.

How can I check delivery to my country?

Use the Contact page to check delivery availability for your EU destination before placing an order.

Are prices inclusive of VAT?

Yes. Displayed product prices include VAT. You can browse in EUR, USD, GBP or PLN; the final order stores the selected currency and its actual totals.

When are prices and availability checked?

Current prices, available stock, shipping and any promotion are checked again when you place the order. A saved cart does not reserve stock.

How is payment handled?

Payment is arranged separately. This store does not collect card details or process online payments. An order number confirms receipt of the order, not payment.

Can I return an item?

Where EU distance-selling withdrawal rights apply, you have 14 days to notify the seller. Lawful exceptions may apply, including certain personalised goods. Faulty-goods rights remain unaffected.

What if an item arrives damaged or incorrect?

Keep the packaging and order details, and contact customer care with a description of the issue. Do not send goods to an unconfirmed return address. Your statutory rights are not reduced by the store policy.

Can I print my order?

Yes. The order-received page includes a printable summary of the items, customer details, delivery and totals. Keep the private confirmation link safe; anyone with it can view that order.

Do you use optional cookies?

No optional analytics or marketing services are currently configured. Necessary storage supports your cart, wishlist, currency and privacy choices. You can reopen Cookie Settings in the footer.