Małachowski information
Acceptable Use Policy
Responsible use of the storefront, contact form and private order references.
Use the store lawfully
Use the storefront to browse products, save your selection, make genuine enquiries and place genuine orders. Do not use it for unlawful purposes or in a way that infringes another person’s rights.
Accurate and respectful submissions
Provide accurate order and contact details. Do not impersonate another person, send spam or submit threatening, discriminatory, abusive or unlawful content. Do not include card credentials, passwords or unnecessary sensitive information in messages or order notes.
Security boundaries
Do not attempt unauthorised access, guess private order tokens, bypass access controls, introduce malicious code or extract another customer’s information. A confirmation link is for the recipient’s private use and should not be publicly shared.
Fair service use
Do not intentionally overload the website, automate abusive orders, manipulate stock reservations or disrupt the experience for others. Automated collection must respect lawful restrictions and must never target personal or private order data.
Content and product use
Do not misrepresent catalog descriptions or fictional brands as third-party endorsements. Follow the intended use stated for each product and seek suitable advice for activities that require training or specialist safety equipment.
Response to misuse
The operator may investigate misuse and take proportionate steps to protect the service, such as rejecting abusive submissions or restricting harmful access. This does not remove mandatory consumer rights relating to a genuine purchase.
Report a concern
Report suspected misuse or a security issue through the Contact page. Share a concise description without publishing another customer’s details or exploiting the issue further.